421498 Thompson, H. (2004). Who stole my customer??: Winning strategies for creating and sustaining customer loyalty. Upper Saddle River, NJ : Paerson Education.
Citazione stile Chigago Style (17a edizione)421498 Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Upper Saddle River, NJ : Paerson Education, 2004.
Citatione MLA (9a ed.)421498 Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Upper Saddle River, NJ : Paerson Education, 2004.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.