421498 Thompson, H. (2004). Who stole my customer??: Winning strategies for creating and sustaining customer loyalty. Upper Saddle River, NJ : Paerson Education.
Chicago Style (17th ed.) Citation421498 Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Upper Saddle River, NJ : Paerson Education, 2004.
MLA引文421498 Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. Upper Saddle River, NJ : Paerson Education, 2004.
警告：這些引文格式不一定是100％准確.