101 ways to improve customer service : training, tools, tips, and techniques /
36
| Автор: | |
|---|---|
| Формат: | |
| Мова: | eng |
| Опубліковано: |
San Francisco, CA : Pfeiffer,
2007
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| Предмети: |
| _version_ | 1826383159626825728 |
|---|---|
| author | 403994 Ukens, Lorraine L. |
| author_facet | 403994 Ukens, Lorraine L. |
| author_sort | 403994 Ukens, Lorraine L. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-04T19:26:19Z |
| format | |
| id | KOHA-OAI-TEST:139196 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T19:26:19Z |
| publishDate | 2007 |
| publisher | San Francisco, CA : Pfeiffer, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:1391962020-12-19T17:03:21Z101 ways to improve customer service : training, tools, tips, and techniques / 403994 Ukens, Lorraine L. San Francisco, CA : Pfeiffer,2007eng36PSZKLLCustomer servicesEmployeesURN:ISBN:9780787982003 (pbk.) |
| spellingShingle | Customer services Employees 403994 Ukens, Lorraine L. 101 ways to improve customer service : training, tools, tips, and techniques / |
| title | 101 ways to improve customer service : training, tools, tips, and techniques / |
| title_full | 101 ways to improve customer service : training, tools, tips, and techniques / |
| title_fullStr | 101 ways to improve customer service : training, tools, tips, and techniques / |
| title_full_unstemmed | 101 ways to improve customer service : training, tools, tips, and techniques / |
| title_short | 101 ways to improve customer service : training, tools, tips, and techniques / |
| title_sort | 101 ways to improve customer service training tools tips and techniques |
| topic | Customer services Employees |
| work_keys_str_mv | AT 403994ukenslorrainel 101waystoimprovecustomerservicetrainingtoolstipsandtechniques |