Business success through service excellence /
36
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Amsterdam : Elsevier Butterworth-Heinemann,
2004
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| Subjects: |
| _version_ | 1796676543111495680 |
|---|---|
| author | Clark, Moira, (Moira K.) Baker, Susan, 1958- |
| author_facet | Clark, Moira, (Moira K.) Baker, Susan, 1958- |
| author_sort | Clark, Moira, (Moira K.) |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-04T20:16:32Z |
| format | |
| id | KOHA-OAI-TEST:155948 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T20:16:32Z |
| publishDate | 2004 |
| publisher | Amsterdam : Elsevier Butterworth-Heinemann, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:1559482020-12-19T17:04:02ZBusiness success through service excellence / Clark, Moira, (Moira K.) Baker, Susan, 1958- Amsterdam : Elsevier Butterworth-Heinemann,2004eng36PSZJBLCustomer servicesURN:ISBN:9780750660853 (pbk.) |
| spellingShingle | Customer services Clark, Moira, (Moira K.) Baker, Susan, 1958- Business success through service excellence / |
| title | Business success through service excellence / |
| title_full | Business success through service excellence / |
| title_fullStr | Business success through service excellence / |
| title_full_unstemmed | Business success through service excellence / |
| title_short | Business success through service excellence / |
| title_sort | business success through service excellence |
| topic | Customer services |
| work_keys_str_mv | AT clarkmoiramoirak businesssuccessthroughserviceexcellence AT bakersusan1958 businesssuccessthroughserviceexcellence |