Effective IT service management : to ITIL and beyond! /

28

Bibliographic Details
Main Author: 334195 Addy, Rob
Format:
Published: New York, NY : Springer-Verlag, 2007
Subjects:
Online Access:http://dx.doi.org/10.1007/978-3-540-73198-6
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author 334195 Addy, Rob
author_facet 334195 Addy, Rob
author_sort 334195 Addy, Rob
collection OCEAN
description 28
first_indexed 2024-03-04T21:33:25Z
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id KOHA-OAI-TEST:181462
institution Universiti Teknologi Malaysia - OCEAN
last_indexed 2024-03-04T21:33:25Z
publishDate 2007
publisher New York, NY : Springer-Verlag,
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spelling KOHA-OAI-TEST:1814622020-12-19T17:05:01ZEffective IT service management : to ITIL and beyond! / 334195 Addy, Rob New York, NY : Springer-Verlag,20072836PSZJBLInformation technologyInformation resources managementhttp://dx.doi.org/10.1007/978-3-540-73198-6URN:ISBN:9783540731979 (pbk.)URN:ISBN:9783540731986 (electronic bk.)Remote access restricted to users with a valid UTM ID via VPN
spellingShingle Information technology
Information resources management
334195 Addy, Rob
Effective IT service management : to ITIL and beyond! /
title Effective IT service management : to ITIL and beyond! /
title_full Effective IT service management : to ITIL and beyond! /
title_fullStr Effective IT service management : to ITIL and beyond! /
title_full_unstemmed Effective IT service management : to ITIL and beyond! /
title_short Effective IT service management : to ITIL and beyond! /
title_sort effective it service management to itil and beyond
topic Information technology
Information resources management
url http://dx.doi.org/10.1007/978-3-540-73198-6
work_keys_str_mv AT 334195addyrob effectiveitservicemanagementtoitilandbeyond