Implementing CRM : from technology to knowledge /
36
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
West Sussex, England : John Wiley & Sons,
2007
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| Subjects: |
| _version_ | 1796684766823579648 |
|---|---|
| author | 449553 Finnegan, David Jesse Willcocks, Leslie P. |
| author_facet | 449553 Finnegan, David Jesse Willcocks, Leslie P. |
| author_sort | 449553 Finnegan, David Jesse |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-04T22:16:59Z |
| format | |
| id | KOHA-OAI-TEST:195863 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T22:16:59Z |
| publishDate | 2007 |
| publisher | West Sussex, England : John Wiley & Sons, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:1958632020-12-19T17:05:33ZImplementing CRM : from technology to knowledge / 449553 Finnegan, David Jesse Willcocks, Leslie P. West Sussex, England : John Wiley & Sons,2007eng36PSZJBLCustomer relationsCustomer servicesURN:ISBN:9780470065266 (hbk.) |
| spellingShingle | Customer relations Customer services 449553 Finnegan, David Jesse Willcocks, Leslie P. Implementing CRM : from technology to knowledge / |
| title | Implementing CRM : from technology to knowledge / |
| title_full | Implementing CRM : from technology to knowledge / |
| title_fullStr | Implementing CRM : from technology to knowledge / |
| title_full_unstemmed | Implementing CRM : from technology to knowledge / |
| title_short | Implementing CRM : from technology to knowledge / |
| title_sort | implementing crm from technology to knowledge |
| topic | Customer relations Customer services |
| work_keys_str_mv | AT 449553finnegandavidjesse implementingcrmfromtechnologytoknowledge AT willcockslesliep implementingcrmfromtechnologytoknowledge |