Managing service as a strategic profit center /
32
| Main Author: | |
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| Format: | |
| Published: |
New York :bMcGraw-Hill,c1991
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| Subjects: |
| _version_ | 1826396330974511104 |
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| author | 209457 Blumberg, Donald F. |
| author_facet | 209457 Blumberg, Donald F. |
| author_sort | 209457 Blumberg, Donald F. |
| collection | OCEAN |
| description | 32 |
| first_indexed | 2024-03-04T22:34:54Z |
| format | |
| id | KOHA-OAI-TEST:201866 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-04T22:34:54Z |
| publisher | New York :bMcGraw-Hill,c1991 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2018662020-12-19T17:05:46ZManaging service as a strategic profit center / 209457 Blumberg, Donald F. New York :bMcGraw-Hill,c199132PSZJBLCustomer servicesStrategic planningURN:ISBN:0-07-006189-0 |
| spellingShingle | Customer services Strategic planning 209457 Blumberg, Donald F. Managing service as a strategic profit center / |
| title | Managing service as a strategic profit center / |
| title_full | Managing service as a strategic profit center / |
| title_fullStr | Managing service as a strategic profit center / |
| title_full_unstemmed | Managing service as a strategic profit center / |
| title_short | Managing service as a strategic profit center / |
| title_sort | managing service as a strategic profit center |
| topic | Customer services Strategic planning |
| work_keys_str_mv | AT 209457blumbergdonaldf managingserviceasastrategicprofitcenter |