Keperluan latihan di kalangan pekerja-pekerja 'front-line' dalam sektor perhotelan : satu kajian analisis keperluan di Sofitel Palm Resort, Senai [microfilm] /

Project Paper (Sarjana Muda Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2003

Podrobná bibliografie
Hlavní autor:	Chow, Wah Hon
Médium:
Jazyk:	may
Vydáno:	Skudai : Universiti Teknologi Malaysia 2003
Témata:	Employees Training needs Hotel front desk personnel Hotels Transfer of training Communication in personnel management Interpersonal communication Communication in organizations Executives Leadership

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