Expectation and perception of posgraduate students for service quality in UTM /

Thesis (Sarjana Sains (Pengurusan Fasiliti)) - Universiti Teknologi Malaysia, 2008

Bibliographic Details
Main Authors: Effaziela Mohamad Tahar, 1984-, Hishamuddin Mohd. Ali, supervisor, Fakulti Kejuruteraan dan Sains Geoinformasi
Format:
Language:eng
Published: 2008
Subjects:
Online Access:http://eprints.utm.my/9556
Description
Summary:Thesis (Sarjana Sains (Pengurusan Fasiliti)) - Universiti Teknologi Malaysia, 2008