Customer relationship management : electronic customer care in the new economy /

Customer relationship management : electronic customer care in the new economy /

36

Bibliographic Details
Main Author:	217113 Muther, Andreas
Format:
Language:	eng
Published:	New York : Springer, 2002
Subjects:	Customer relations Electronic commerce

Similar Items

Customer Relationship and Customer Experience Management /
by: Head, Tabetha, author 652603, et al.
Published: (2012)

E-customer : customers just got faster and smarter catch up /
by: 411558 McKeown, Max
Published: (2001)

Customer Relationship Management /
by: Anderson, Kristin, 1962-, author 616724, et al.
Published: (c200)

Customer relationship management /
by: 233625 Peelen, Ed
Published: (2005)

Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] /
by: Farima Alilou, 1987- author, et al.
Published: (2014)

Keep in touch customer relationship management solution [electronic resource] /
by: Tan, Cheng Peng, 1990-, author 213836
Published: (2014)

Integrating social customer relationship management into customer relationship management processes in academic library /
by: Farima Alilou, 1987- author, et al.
Published: (2014)

Strategies in customer relationship management /
by: Rai, R.P., editor
Published: (2012)

Customer relationship management : a databased approach /
by: Kumar, V., 1957-, et al.
Published: (2006)

Keep in touch customer relationship management solution /
by: Tan, Cheng Peng, 1990-, author 213836, et al.
Published: (2014)

Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /
by: Raha Khalafinezhad, et al.
Published: (2013)

Customer relationship management implementation in Iran automobile industry [electronic resource] /
by: Kamyar Kavosh, 1977-
Published: (2011)

E - business readiness : a customer focused framework /
by: 244139 Craig, James, et al.
Published: (2001)

Customer relationship management : concepts and technologies /
by: 395865 Buttle, Francis
Published: (2009)

CUSTOMER RELATIONSHIP MANAGEMENT : Concepts and Technologies /
by: Buttle, Francis, author, et al.
Published: (2019)

Customer relationship management : concepts and cases /
by: 239843 Rai, Alok Kumar
Published: (2008)

Customer relationship management implementation in Iran automobile industry /
by: Kamyar Kavosh, 1977-, et al.
Published: (2011)

Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
by: Agbemabiese, George Cudjoe
Published: (2018)

Mastering innovative customer relationship strategies /
by: 416412 Lehtinen, Jarmo R., et al.
Published: (2013)

Customer relationship management : the bottom line to optimizing your ROI /
by: 354765 Anton, Jon, et al.
Published: (2002)

Successful customer relationship management programs and technologies : issues and trends /
by: Eid, Riyad
Published: (c201)

An empirical study about the underlying it challenges in implementing mobile customer relationship management (M-CRM) in malaysian insurance companies [electronic resource] /
by: 579692 Prabagaran Baskeren
Published: (2012)

Customer relationship management : making hard decisions with soft numbers /
by: 354765 Anton, Jon, et al.
Published: (1996)

Customer relationship management : making hard decisions with soft numbers /
by: 354765 Anton, Jon, et al.
Published: (1996)

CRM at the speed of light : capturing and keeping customers in internet real time /
by: 435685 Greenberg, Paul
Published: (2002)

A model of customer purchase intention in e-commerce recommender systems /
by: Vahid Mohseni Roudposhti, 1987-, author 633074, et al.
Published: (2019)

A model of customer purchase intention in e-commerce recommender systems /
by: Vahid Mohseni Roudposhti, 1987-, author 633074, et al.
Published: (2019)

CRM at the speed of light : capturing and keeping customers in internet real time /
by: 435685 Greenberg, Paul
Published: (2001)

Harvard business review on customer relationship management
Published: (2001)

Customer relationship management : a global perspective /
by: Raab, Gerhard
Published: (2008)

ENHANCING HOTEL CUSTOMER LOYALTY THROUGH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT AND INTERPERSONAL RELATIONSHIP /
by: Seyedhossein Nikou, author 654687, et al.
Published: (2017)

ENHANCING HOTEL CUSTOMER LOYALTY THROUGH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT AND INTERPERSONAL RELATIONSHIP /
by: Seyedhossein Nikou, author 654687, et al.
Published: (2017)

An empirical study about the underlying it challenges in implementing mobile customer relationship management (M-CRM) in malaysian insurance companies /
by: Prabagaran Baskeren, et al.
Published: (2012)

Customer relationship management system for Perpustakaan Sultanah Zanariah [electronic resource] /
by: Nicholas Jeremy Francis, 1982-, et al.
Published: (2009)

CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers /
by: 435685 Greenberg, Paul
Published: (c201)

Strategic customer management : integrating relationship marketing and CRM /
by: 258217 Payne, Adrian author, et al.
Published: (2013)

Encyclopaedia of customer relationship management : strategy, tools and techniques /
by: Rai, R.P., editor
Published: (2012)

Customer relationship management : perspectives from the market place /
by: Knox, Simon
Published: (2003)

Customer relationship management system for Perpustakaan Sultanah Zanariah /
by: Nicholas Jeremy Francis, 1982-, et al.
Published: (2009)

Developing the customer relationship management (crm) in health care organisation [electronic resource] /
by: Alireza Khoshraftar, 1983-
Published: (2012)