214462 Brinkman, R., & Kirschner, R. (1994). Dealing with people you can't stand: How to bring out the best in people at their worst. New York : McGraw-Hill.
Chicago Style (17th ed.) Citation214462 Brinkman, Rick, and Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. New York : McGraw-Hill, 1994.
MLA (9th ed.) Citation214462 Brinkman, Rick, and Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. New York : McGraw-Hill, 1994.
Warning: These citations may not always be 100% accurate.