214462 Brinkman, R., & Kirschner, R. (1994). Dealing with people you can't stand: How to bring out the best in people at their worst. New York : McGraw-Hill.
芝加哥风格引文214462 Brinkman, Rick, 与 Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. New York : McGraw-Hill, 1994.
MLA引文214462 Brinkman, Rick, 与 Rick Kirschner. Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst. New York : McGraw-Hill, 1994.
警告：这些引文格式不一定是100％准确.