Customer loyalty : how to earn it, how to keep it /

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Bibliographic Details
Main Authors:	341711 Griffin, Jill, Herres, Robert T
Format:
Language:	eng
Published:	San Francisco, CA : Jossey-Bass, 2002
Subjects:	Customer loyalty Customer services Customer relations

Customer loyalty : how to earn it, how to keep it / by 341711 Griffin, Jill

Published 1995