Cases on managing e-services /
Includes bibliographical references and index
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
New York, NY : Information Science Reference,
2009
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| Subjects: |
| _version_ | 1826404009430220800 |
|---|---|
| author | Scupola, Ada |
| author_facet | Scupola, Ada |
| author_sort | Scupola, Ada |
| collection | OCEAN |
| description | Includes bibliographical references and index |
| first_indexed | 2024-03-05T00:26:36Z |
| format | |
| id | KOHA-OAI-TEST:239027 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T00:26:36Z |
| publishDate | 2009 |
| publisher | New York, NY : Information Science Reference, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2390272020-12-19T17:07:19ZCases on managing e-services / Scupola, Ada New York, NY : Information Science Reference,2009engIncludes bibliographical references and index36PSZJBLElectronic commerceCustomer servicesService industriesURN:ISBN:9781605660646 (hbk.) |
| spellingShingle | Electronic commerce Customer services Service industries Scupola, Ada Cases on managing e-services / |
| title | Cases on managing e-services / |
| title_full | Cases on managing e-services / |
| title_fullStr | Cases on managing e-services / |
| title_full_unstemmed | Cases on managing e-services / |
| title_short | Cases on managing e-services / |
| title_sort | cases on managing e services |
| topic | Electronic commerce Customer services Service industries |
| work_keys_str_mv | AT scupolaada casesonmanagingeservices |