Service management : operations, strategy, and information technology /
36
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
New York : McGraw-Hill/Irwin
2004
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| Subjects: |
| _version_ | 1796697993094627328 |
|---|---|
| author | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
| author_facet | Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 |
| author_sort | Fitzsimmons, James A. 356085 |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T01:26:38Z |
| format | |
| id | KOHA-OAI-TEST:259064 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T01:26:38Z |
| publishDate | 2004 |
| publisher | New York : McGraw-Hill/Irwin |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2590642021-04-22T07:21:30ZService management : operations, strategy, and information technology / Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 New York : McGraw-Hill/Irwin2004eng36PSZJBLService industriesURN:ISBN:0072823739 (hbk.) |
| spellingShingle | Service industries Fitzsimmons, James A. 356085 Fitzsimmons, Mona J. 356093 Service management : operations, strategy, and information technology / |
| title | Service management : operations, strategy, and information technology / |
| title_full | Service management : operations, strategy, and information technology / |
| title_fullStr | Service management : operations, strategy, and information technology / |
| title_full_unstemmed | Service management : operations, strategy, and information technology / |
| title_short | Service management : operations, strategy, and information technology / |
| title_sort | service management operations strategy and information technology |
| topic | Service industries |
| work_keys_str_mv | AT fitzsimmonsjamesa356085 servicemanagementoperationsstrategyandinformationtechnology AT fitzsimmonsmonaj356093 servicemanagementoperationsstrategyandinformationtechnology |