Service management : operations, strategy, and information technology /
36
| Main Authors: | , |
|---|---|
| 格式: | |
| 语言: | eng |
| 出版: |
New York : McGraw-Hill/Irwin
2004
|
| 主题: |
36
| Main Authors: | , |
|---|---|
| 格式: | |
| 语言: | eng |
| 出版: |
New York : McGraw-Hill/Irwin
2004
|
| 主题: |