379577 Middlebrooks, A., & Terrill, C. (2000). Market leadership strategies for service companies: Creating growth, profits, and customer loyalty. Lincolnwood, Ill: NTC/Contemporary Publishing Group.
Chicago Style (17th ed.) Citation379577 Middlebrooks, Arthur, and Craig Terrill. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. Lincolnwood, Ill: NTC/Contemporary Publishing Group, 2000.
MLA (9th ed.) Citation379577 Middlebrooks, Arthur, and Craig Terrill. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. Lincolnwood, Ill: NTC/Contemporary Publishing Group, 2000.
Warning: These citations may not always be 100% accurate.