The CRM project management handbook : building realistic expectations and managing risk /
36
Main Author: | Gentle, Michael, 1957- |
---|---|
Format: | |
Language: | eng |
Published: |
London : Kogan Page,
2002
|
Subjects: |
Similar Items
-
The ultimate CRM handbook : strategies & concepts for building enduring customer loyalty & profitability /
by: Freeland, John G.
Published: (2003) -
CRM unplugged: releasing CRM's strategic value /
by: 416883 Bligh, Philip, et al.
Published: (2004) -
Complaint management : the heart of CRM /
by: 261172 Stauss, Bernd, et al.
Published: (2005) -
Strategic customer management : integrating relationship marketing and CRM /
by: 258217 Payne, Adrian author, et al.
Published: (2013) -
Augmented Customer Strategy : CRM in the Digital Age /
by: N'Goala, Gilles, editor, et al.
Published: (2019)