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The performance measurement model for ICT service quality (ICTSQ) /

The performance measurement model for ICT service quality (ICTSQ) /

PRZSL

Bibliographic Details
Main Authors: Rozi Nor Haizan Nor, 1976-, author, Rose Alinda Alias, 1964-, author, Azizah Abdul Rahman, author, International Conference on Information Systems and Management (2008 : China)
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Published: Skudai : Universiti Teknologi Malaysia, 2008
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