The customer response management handbook : building, rebuilding and improving your results /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Sydney, Aust. : McGraw-Hill,
2002
|
| Subjects: |
| _version_ | 1826410740174553088 |
|---|---|
| author | 176708 Richard, Darlene |
| author_facet | 176708 Richard, Darlene |
| author_sort | 176708 Richard, Darlene |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T02:04:33Z |
| format | |
| id | KOHA-OAI-TEST:271707 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T02:04:33Z |
| publishDate | 2002 |
| publisher | Sydney, Aust. : McGraw-Hill, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2717072020-12-19T17:08:43ZThe customer response management handbook : building, rebuilding and improving your results / 176708 Richard, Darlene Sydney, Aust. : McGraw-Hill, 2002eng36FTIRCall centresCustomer servicesURN:ISBN:007470978X(pbk) |
| spellingShingle | Call centres Customer services 176708 Richard, Darlene The customer response management handbook : building, rebuilding and improving your results / |
| title | The customer response management handbook : building, rebuilding and improving your results / |
| title_full | The customer response management handbook : building, rebuilding and improving your results / |
| title_fullStr | The customer response management handbook : building, rebuilding and improving your results / |
| title_full_unstemmed | The customer response management handbook : building, rebuilding and improving your results / |
| title_short | The customer response management handbook : building, rebuilding and improving your results / |
| title_sort | customer response management handbook building rebuilding and improving your results |
| topic | Call centres Customer services |
| work_keys_str_mv | AT 176708richarddarlene thecustomerresponsemanagementhandbookbuildingrebuildingandimprovingyourresults AT 176708richarddarlene customerresponsemanagementhandbookbuildingrebuildingandimprovingyourresults |