The firm of the future : a guide for accountants, lawyers, and other professional services /

The firm of the future : a guide for accountants, lawyers, and other professional services /

36

Bibliographic Details
Main Authors:	270397 Dunn, Paul, Baker, Ronald J.
Format:
Language:	eng
Published:	Hoboken, N.J. : John Wiley & Sons, 2003
Subjects:	Business Professional employees Human capital Customer relations

Similar Items

Customer service training 101 /
by: Evenson, Renee, 1951-
Published: (2011)

Leading the professionals : how to inspire and motivate professional service teams /
by: Smith, Geoff, 1938-
Published: (2004)

DEMOCRATIC PROFESSIONALISM : IN PUBLIC SERVICES /
by: Lethbridge, Jane author 633135
Published: (2019)

Social and Legal Conditionality of Deformation of Professional Legal Consciousness of Lawyers
by: V. S. Bredneva
Published: (2019-11-01)

Professionals in organizations : debunking a myth/
by: 176043 Guy, Mary E.
Published: (1985)

Skillsharpener : training for the frontline /
Published: (1997)

MANAGING the PROFESSIONAL SERVICE FIRM /
by: Maister, David H., author 332703
Published: (1993)

Providing personalized customer service : leader's guide /
by: 256186 Begley, Kathleen
Published: (2006)

Implementing customer relationship management and service quality supporting ICT services for CICT, UTM /
by: 375527 Nur Ilham Abdul Wahab
Published: (2005)

Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] /
by: 375527 Nur Ilham Abdul Wahab
Published: (2005)

the professional service firm 50, Or, FIFTY WAYS TO TRANSFORM YOUR "DEPARTMENT" INTO A PROFESSIONAL SERVICE FIRM WHOSE TRADEMARKS ARE PASSION AND INNOVATION! /
by: Peters, Thomas J., 1942-, author 221297
Published: (1999)

Inspired customer service : strategies for service quality /
by: 204979 Clutterbuck, David, et al.
Published: (1993)

The influence of boundary spanning supervision on the turnover and promotion of RD&E professionals
by: Katz, Ralph., et al.
Published: (2009)

Customer experience : future trends and insights /
by: 522181 Shaw, Colin, et al.
Published: (2010)

Great customer connections : simple psychological techniques that guarantee exceptional service /
by: 208186 Gallagher, Richard S.
Published: (2006)

The clash of cultures : managers and professionals/
by: Raelin, Joseph A., 1948-
Published: (1986)

The customer service pocketbook /
by: 423401 Newby, Tony, et al.
Published: (1995)

101 ways to improve customer service : training, tools, tips, and techniques /
by: 403994 Ukens, Lorraine L.
Published: (2007)

THE PROMOTION OF THE ACCOUNTING SERVICES WITHIN THE LIMITS OF PROFESSIONAL ETHICS
by: Mihaela SUDACEVSCHI
Published: (2016-06-01)

Gemba Walks for Service Excellence : The Step-by-Step Guide for Identifying Service Delighters /
by: Petruska, Robert
Published: (2012)

Training highly demanded lawyers in modern conditions (methodological aspect)
by: I.I. Salihov, et al.
Published: (2018-04-01)

101 ways to improve customer service [compact disc] : training, tools, tips, and techniques /
by: 403994 Ukens, Lorraine L.
Published: (2007)

CUSTOMER SERVICE REINVENTED: Language Of The Soul /
by: Siti Hawa Mohd, 1954-, author
Published: (2020)

Customer service : a practical approach /
by: 435962 Harris, Elaine K.
Published: (1996)

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by: Othman, Zulhan
Published: (2015)

Legendery service : the key is to care /
by: 349182 Blanchard, Ken, et al.
Published: (2014)

Gemba walks for service excellence : the step-by-step guide for identifying service delighters [electronics resource] /
by: Petruska, Robert.
Published: (2012)

The Future of Law Firms (and Lawyers) in the Age of Artificial Intelligence
by: Anthony E. Davis
Published: (2020-03-01)

ANTECEDENTS AND OUTCOMES OF CUSTOMER FORGIVENESS IN SERVICE REPATRONAGE /
by: Lakhi Muhammad, author 654759, et al.
Published: (2017)

ANTECEDENTS AND OUTCOMES OF CUSTOMER FORGIVENESS IN SERVICE REPATRONAGE /
by: Lakhi Muhammad, author 654759, et al.
Published: (2017)

The professional's self-assessment /
by: 246274 Eckenschwiller, Michele
Published: (1993)

40 activities for improving customer service /
by: 231859 Linton, Ian
Published: (1996)

SUPER SERVICE : Seven Keys to Delivering Great Customer Service Even When You Don't Feel Llike It, Even When They Don't Deserve It /
by: Gee, Val, et al.
Published: (1999)

The professional-managerial class : contemporary British management in the pursuer mode /
by: Glover, Ian, et al.
Published: (1996)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee, author
Published: (2013)

RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
by: Mohammad Azimian, et al.
Published: (2018)

RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
by: Mohammad Azimian,, et al.
Published: (2018)

Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action
by: Blanding, Warren
Published: (1989)

The effect of intellectual capital and strategic leadership on organizational citizenship behavior with the moderating role of employees' professional ethics
by: seyed reza mousavifard
Published: (2024-05-01)

The customer challenge : the inside story of a remarkable transformation in customer service /
by: 457960 Johnson, Tom
Published: (1997)