Benchmarking customer service /
36
Main Author: | |
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Format: | |
Published: |
London : Pitman,
1994
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Subjects: |
_version_ | 1826412622806777856 |
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author | 198050 Peters, Glen |
author_facet | 198050 Peters, Glen |
author_sort | 198050 Peters, Glen |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T02:32:52Z |
format | |
id | KOHA-OAI-TEST:281154 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T02:32:52Z |
publishDate | 1994 |
publisher | London : Pitman, |
record_format | dspace |
spelling | KOHA-OAI-TEST:2811542020-12-19T17:09:06ZBenchmarking customer service / 198050 Peters, Glen London : Pitman,199436PSZJBLCustomer servicesBenchmarking (Management)URN:ISBN:0273610694 |
spellingShingle | Customer services Benchmarking (Management) 198050 Peters, Glen Benchmarking customer service / |
title | Benchmarking customer service / |
title_full | Benchmarking customer service / |
title_fullStr | Benchmarking customer service / |
title_full_unstemmed | Benchmarking customer service / |
title_short | Benchmarking customer service / |
title_sort | benchmarking customer service |
topic | Customer services Benchmarking (Management) |
work_keys_str_mv | AT 198050petersglen benchmarkingcustomerservice |