Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services /

Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services /

Thesis (Sarjana Sains (Teknologi maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2004

書誌詳細
第一著者:	319243 Muhammad Ihsan Jambak
フォーマット:
言語:	eng
出版事項:	Skudai : Universiti Teknologi Malaysia, 2004
主題:	Customer relations Relationship marketing Customer services

類似資料

Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services [compact disc] /
著者:: 319243 Muhammad Ihsan Jambak
出版事項: (2004)

Customer experience management : a revolutionary approach to connecting with your customers /
著者:: 457642 Schmitt, Bernd H.
出版事項: (2003)

Maximising profits : the customer-centric approach /
著者:: 312321 Teo, Raymond, 等
出版事項: (2003)

Customer equity : building and managing relationships as valuable assets /
著者:: Blattberg, Robert C., 1942-, 等
出版事項: (2001)

Customer relationship management : integrating marketing strategy and information technology /
著者:: 391500 Zikmund, William G., 等
出版事項: (2003)

Strategic customer care : an evolutionary approach to increasing customer value and profitability /
著者:: 231004 Brown, Stanley A.
出版事項: (1999)

TRANSFORM CUSTOMER EXPERIENCE : How to Achieve Customer Success and Create Exceptional CX /
著者:: Villani, Isabella, author
出版事項: (2019)

The Impact of Digital Communication on Customer Loyalty through the Relationship between Brand and Customer, and Customer Citizenship Behavior
著者:: Sy Nguyen Tran
出版事項: (2025-02-01)

Effectiveness of Customer Relationship Management in Shopping Malls: Mall–Retailer Collaboration Empirics
著者:: Manuel García-Nieto, 等
出版事項: (2025-01-01)

Principles of customer relationship management /
著者:: 419877 Baran, Roger J., 等
出版事項: (2008)

Relationship marketing : management of customer relationships /
著者:: Bruhn, Manfred, author
出版事項: (2003)

151 quick ideas to get new customers /
著者:: Wilson, Jerry R., 1944-2005
出版事項: (2005)

151 Quick Ideas TO GET NEW CUSTOMERS
著者:: Wilson, Jerry R. 365614
出版事項: (2005)

Customer Knowledge Management : People, Processes, and Technology /
著者:: Al-Shammari, Minwir, author 279284, 等
出版事項: (2009)

Customer knowledge management : people, processes, and technology /
著者:: Al-Shammari, Minwir, author 279284
出版事項: (2009)

Ingenuity customer relationship management sales force automation version 4.0 /
著者:: Kow, Cik Choy, author, 等
出版事項: (2005)

Ingenuity customer relationship management sales force automation version 4.0 /
著者:: Kow, Cik Choy, author, 等
出版事項: (2005)

Up close & personal? : customer relationship marketing @ work /
著者:: Gamble, Paul R., 等
出版事項: (2006)

A Study of Customer Orientation and Customer Commitment in the Food Sector of Pakistan
著者:: Muhammad Ahmad, 等
出版事項: (2020-05-01)

Customer lifetime value : reshaping the way we manage to maximize profits /
著者:: Bejou, David, 等
出版事項: (2006)

Relationship marketing for competitive advantage : winning and keeping customers /
著者:: Payne, Adrian
出版事項: (1995)

The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan
著者:: Abdulrahman Al-Kharabsheh
出版事項: (2024-12-01)

Formation of Economically Sound Tax Consequences on Purchase and Sale of Foreign Goods (Case Study on Customs Procedure of Customs Warehouse)
著者:: E. Yu. Sidorova
出版事項: (2020-04-01)

BENEFITS RESULTING FROM DEVELOPING LASTING RELATIONSHIPS WITH CUSTOMERS IN COMPANIES RENDERING SERVICES
著者:: Dorota Grego-Planer, 等
出版事項: (2013-12-01)

La estrategia CRM, una visión 360º del cliente
著者:: Ma. Rosa Llamas Alonso, 等
出版事項: (2005-01-01)

Customer service in the information age : a common sense approach to high-tech help /
著者:: 211404 Haberer, JoAnn
出版事項: (2004)

A training needs analysis for customs front-line officers : a case study at Kompleks Sultan Abu Bakar, Tanjung Kupang /
著者:: 315445 Manvender Kaur Sarjit Singh, 等
出版事項: (2004)

CRM: a new formula for internal coordination
著者:: E. V. Berezhnaya, 等
出版事項: (2024-04-01)

Advancing Sustainable Practices in Electronic Customer Relationship Management
著者:: Ahmad Mansour, 等
出版事項: (2024-12-01)

Features of the Development Strategy Customer Relationship Management
著者:: I. M. Gurova
出版事項: (2017-07-01)

Customer winback : how to recapture lost customers and keep them loyal /
著者:: 341711 Griffin, Jill, 等
出版事項: (2001)

The Hidden Power of Your Customers : Four Keys to Growing Your Business Through Existing Customers /
著者:: Carroll, Becky, 1966- author 530052, 等
出版事項: (2011)

The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
著者:: Yudhi Koesworodjati, 等
出版事項: (2023-09-01)

Providing a model of purchase intention and customer experience on customer behavior in virtual networks
著者:: Kazem Tolooee, 等
出版事項: (2024-11-01)

Quality customer service : how to win with the customer /
著者:: 346261 Martin, William B.
出版事項: (2001)

Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /
著者:: Raha Khalafinezhad, 等
出版事項: (2013)

Examining the Impact of Promotions, CRM, and Consumer Trust on Customer Loyalty Through Consumer Satisfaction: A Path Analysis Study on English Center Students
著者:: Nikma Yucha, 等
出版事項: (2024-10-01)

Measuring customer service effectiveness /
著者:: Cook, Sarah, 1955-
出版事項: (2004)

CUSTOMER RELATIONSHIP MANAGEMENT TOOLS AND ORGANIZATIONAL PERFORMANCE OF COMMERCIAL BANKS IN SOUTHWEST, NIGERIA
著者:: Bolaji Comfort ADENIYI, 等
出版事項: (2024-10-01)

Managing Information Flows in Supplier-Customer Relationships: Issues, Methods and Emerging Problems
著者:: Volpato, Giuseppe, 等
出版事項: (2002)