Dyfyniad APA

187325 Hope, C., & Muhlemann, A. (1997). Service operations management: Strategy, design and delivery. London : Prentice Hall.

Dyfyniad Arddull Chicago

187325 Hope, Christine, and Alan Muhlemann. Service Operations Management: Strategy, Design and Delivery. London : Prentice Hall, 1997.

Dyfyniad MLA

187325 Hope, Christine, and Alan Muhlemann. Service Operations Management: Strategy, Design and Delivery. London : Prentice Hall, 1997.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.