APA (7e ed.) Bronvermelding

187325 Hope, C., & Muhlemann, A. (1997). Service operations management: Strategy, design and delivery. London : Prentice Hall.

Chicago (17e ed.) Bronvermelding

187325 Hope, Christine, en Alan Muhlemann. Service Operations Management: Strategy, Design and Delivery. London : Prentice Hall, 1997.

MLA (9e ed.) Bronvermelding

187325 Hope, Christine, en Alan Muhlemann. Service Operations Management: Strategy, Design and Delivery. London : Prentice Hall, 1997.

Let op: Deze citaties zijn niet altijd 100% accuraat.