Total quality service : how organizations use it to create a competitive advantage /
36
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Scarborough, Ont : Prentice Hall Canada,
1992
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_version_ | 1826414707001524224 |
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author | 231004 Brown, Stanley A. |
author_facet | 231004 Brown, Stanley A. |
author_sort | 231004 Brown, Stanley A. |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T03:04:18Z |
format | |
id | KOHA-OAI-TEST:291657 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T03:04:18Z |
publishDate | 1992 |
publisher | Scarborough, Ont : Prentice Hall Canada, |
record_format | dspace |
spelling | KOHA-OAI-TEST:2916572020-12-19T17:09:32ZTotal quality service : how organizations use it to create a competitive advantage / 231004 Brown, Stanley A. Scarborough, Ont : Prentice Hall Canada,199236PSZJBLService industriesURN:ISBN:013923392X |
spellingShingle | Service industries 231004 Brown, Stanley A. Total quality service : how organizations use it to create a competitive advantage / |
title | Total quality service : how organizations use it to create a competitive advantage / |
title_full | Total quality service : how organizations use it to create a competitive advantage / |
title_fullStr | Total quality service : how organizations use it to create a competitive advantage / |
title_full_unstemmed | Total quality service : how organizations use it to create a competitive advantage / |
title_short | Total quality service : how organizations use it to create a competitive advantage / |
title_sort | total quality service how organizations use it to create a competitive advantage |
topic | Service industries |
work_keys_str_mv | AT 231004brownstanleya totalqualityservicehoworganizationsuseittocreateacompetitiveadvantage |