Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
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New York : Van Nostrand Reinhold,
1995
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author | 239660 Heil, Gary Parker, Tom Tate, Rick |
author_facet | 239660 Heil, Gary Parker, Tom Tate, Rick |
author_sort | 239660 Heil, Gary |
collection | OCEAN |
description | 28 |
first_indexed | 2024-03-05T03:09:30Z |
format | |
id | KOHA-OAI-TEST:293366 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T03:09:30Z |
publishDate | 1995 |
publisher | New York : Van Nostrand Reinhold, |
record_format | dspace |
spelling | KOHA-OAI-TEST:2933662020-12-19T17:09:37ZLeadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / 239660 Heil, Gary Parker, Tom Tate, Rick New York : Van Nostrand Reinhold,19952836PSZJBLLeadershipOrganizational changeConsumer satisfactionURN:ISBN:0442018525 |
spellingShingle | Leadership Organizational change Consumer satisfaction 239660 Heil, Gary Parker, Tom Tate, Rick Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title | Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title_full | Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title_fullStr | Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title_full_unstemmed | Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title_short | Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / |
title_sort | leadership and the customer revolution the messy unpredictable and inescapably human challenge of making the rhetoric of change a reality |
topic | Leadership Organizational change Consumer satisfaction |
work_keys_str_mv | AT 239660heilgary leadershipandthecustomerrevolutionthemessyunpredictableandinescapablyhumanchallengeofmakingtherhetoricofchangeareality AT parkertom leadershipandthecustomerrevolutionthemessyunpredictableandinescapablyhumanchallengeofmakingtherhetoricofchangeareality AT taterick leadershipandthecustomerrevolutionthemessyunpredictableandinescapablyhumanchallengeofmakingtherhetoricofchangeareality |