Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /

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Bibliographic Details
Main Authors: 239660 Heil, Gary, Parker, Tom, Tate, Rick
Format:
Published: New York : Van Nostrand Reinhold, 1995
Subjects:
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author 239660 Heil, Gary
Parker, Tom
Tate, Rick
author_facet 239660 Heil, Gary
Parker, Tom
Tate, Rick
author_sort 239660 Heil, Gary
collection OCEAN
description 28
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id KOHA-OAI-TEST:293366
institution Universiti Teknologi Malaysia - OCEAN
last_indexed 2024-03-05T03:09:30Z
publishDate 1995
publisher New York : Van Nostrand Reinhold,
record_format dspace
spelling KOHA-OAI-TEST:2933662020-12-19T17:09:37ZLeadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / 239660 Heil, Gary Parker, Tom Tate, Rick New York : Van Nostrand Reinhold,19952836PSZJBLLeadershipOrganizational changeConsumer satisfactionURN:ISBN:0442018525
spellingShingle Leadership
Organizational change
Consumer satisfaction
239660 Heil, Gary
Parker, Tom
Tate, Rick
Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title_full Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title_fullStr Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title_full_unstemmed Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title_short Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /
title_sort leadership and the customer revolution the messy unpredictable and inescapably human challenge of making the rhetoric of change a reality
topic Leadership
Organizational change
Consumer satisfaction
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AT parkertom leadershipandthecustomerrevolutionthemessyunpredictableandinescapablyhumanchallengeofmakingtherhetoricofchangeareality
AT taterick leadershipandthecustomerrevolutionthemessyunpredictableandinescapablyhumanchallengeofmakingtherhetoricofchangeareality