Improving through benchmarking : a practical guide to achieving peak process performance /

Improving through benchmarking : a practical guide to achieving peak process performance /

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Bibliographic Details
Main Authors:	226478 Chang, Richard Y., Kelly, P. Keith
Format:
Published:	Irvine, Calif. ; London ; San Francisco : Chang Associates ; Kogan Page ; Jossey-Bass, 1994
Subjects:	Benchmarking (Management)

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