Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction /
36
| Main Authors: | , |
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| Format: | |
| Published: |
Irvine, CA : Richard Chang Associates,
1994
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| Subjects: |
| _version_ | 1826415675379286016 |
|---|---|
| author | 226478 Chang, Richard Y. Kelly, P. Keith |
| author_facet | 226478 Chang, Richard Y. Kelly, P. Keith |
| author_sort | 226478 Chang, Richard Y. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T03:19:03Z |
| format | |
| id | KOHA-OAI-TEST:296531 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T03:19:03Z |
| publishDate | 1994 |
| publisher | Irvine, CA : Richard Chang Associates, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2965312020-12-19T17:09:47ZSatisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / 226478 Chang, Richard Y. Kelly, P. Keith Irvine, CA : Richard Chang Associates,199436PSZJBLCustomer servicesConsumer satisfactionURN:ISBN:1883553040 |
| spellingShingle | Customer services Consumer satisfaction 226478 Chang, Richard Y. Kelly, P. Keith Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title | Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title_full | Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title_fullStr | Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title_full_unstemmed | Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title_short | Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction / |
| title_sort | satisfying internal customers first a practical guide to improving internal and external customer satisfaction |
| topic | Customer services Consumer satisfaction |
| work_keys_str_mv | AT 226478changrichardy satisfyinginternalcustomersfirstapracticalguidetoimprovinginternalandexternalcustomersatisfaction AT kellypkeith satisfyinginternalcustomersfirstapracticalguidetoimprovinginternalandexternalcustomersatisfaction |