Inspired customer service : strategies for service quality /
36
| Главные авторы: | , , |
|---|---|
| Формат: | |
| Опубликовано: |
London : Kogan Page,
1993
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| Предметы: |
| _version_ | 1826416088199462912 |
|---|---|
| author | 204979 Clutterbuck, David Clark, Graham Armistead, Colin |
| author_facet | 204979 Clutterbuck, David Clark, Graham Armistead, Colin |
| author_sort | 204979 Clutterbuck, David |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T03:25:13Z |
| format | |
| id | KOHA-OAI-TEST:298585 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T03:25:13Z |
| publishDate | 1993 |
| publisher | London : Kogan Page, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:2985852020-12-19T17:09:52ZInspired customer service : strategies for service quality / 204979 Clutterbuck, David Clark, Graham Armistead, Colin London : Kogan Page,199336PSZJBLCustomer servicesCustomer relationsURN:ISBN:074940826X |
| spellingShingle | Customer services Customer relations 204979 Clutterbuck, David Clark, Graham Armistead, Colin Inspired customer service : strategies for service quality / |
| title | Inspired customer service : strategies for service quality / |
| title_full | Inspired customer service : strategies for service quality / |
| title_fullStr | Inspired customer service : strategies for service quality / |
| title_full_unstemmed | Inspired customer service : strategies for service quality / |
| title_short | Inspired customer service : strategies for service quality / |
| title_sort | inspired customer service strategies for service quality |
| topic | Customer services Customer relations |
| work_keys_str_mv | AT 204979clutterbuckdavid inspiredcustomerservicestrategiesforservicequality AT clarkgraham inspiredcustomerservicestrategiesforservicequality AT armisteadcolin inspiredcustomerservicestrategiesforservicequality |