Inspired customer service : strategies for service quality /

Inspired customer service : strategies for service quality /

36

Номзүйн дэлгэрэнгүй
Үндсэн зохиолчид:	204979 Clutterbuck, David, Clark, Graham, Armistead, Colin
Формат:
Хэвлэсэн:	London : Kogan Page, 1993
Нөхцлүүд:	Customer services Customer relations

Ижил төстэй зүйлс

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-н: 268192 Kaufman, Ron
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The future of services management /
-н: Armistead, Colin
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The customer challenge : the inside story of a remarkable transformation in customer service /
-н: 457960 Johnson, Tom
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SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT /
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Customer service training 101 /
-н: Evenson, Renee, 1951-
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-н: Ramli, Suriana
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Service strategy : management moves for customer results /
-н: Horovitz, Jacques, 1947-
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The customer rules : the 39 essential rules for delivering sensational service /
-н: Cockerell, Lee, author
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Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action
-н: Blanding, Warren
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Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
-н: Payne, Shelia
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The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
-н: Othman, Zulhan
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-н: Cook, Sarah, 1955-
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The level of customer satisfaction on service quality of Mazda service centre at Glenmarie / Siti Salwa Halim
-н: Halim, Siti Salwa
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Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia /
-н: 449390 Wiwied Virgiyanti
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SUPER SERVICE : Seven Keys to Delivering Great Customer Service Even When You Don't Feel Llike It, Even When They Don't Deserve It /
-н: Gee, Val, зэрэг
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-н: 259898 Holmes, Mark author
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Implementing customer relationship management and service quality supporting ICT services for CICT, UTM [compact disc] /
-н: 375527 Nur Ilham Abdul Wahab
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Best practices in customer service /
-н: Zemke, Ron, зэрэг
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The customer service solution : managing emotions, trust, and control to win your customer's business /
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Investigating customer relationship management and service quality in higher education in Malaysia [electronic resource] case study : School of Graduate Studies, Universiti Teknologi Malaysia /
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RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
-н: Mohammad Azimian, зэрэг
Хэвлэсэн: (2018)

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-н: Mohammad Azimian,, зэрэг
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Legendery service : the key is to care /
-н: 349182 Blanchard, Ken, зэрэг
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Customer perception towards service quality provided by Tabung Haji Seremban / Zuhairah Hasan and Ridhawati Hj. Zakaria
-н: Hasan, Zuhairah, зэрэг
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A study on customers' satisfaction towards Tabung Haji by using service quality dimension / Zahrul Hisyam Jefrry
-н: Jefrry, Zahrul Hisyam
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Customer satisfaction and service quality of spa in Penang / Suria Sulaiman... [et al.]
-н: Sulaiman, Suria, зэрэг
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Improving service quality gap through customer satisfaction in school of postgraduate studies /
-н: Haniyeh Fattahi, 1986-, зэрэг
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Customer satisfaction towards service quality in banking industry: a case study at the main branch of Maybank in Malacca / Nur Fatin Atiqah Mohamad Nasir and Norul Khairunnisa Razali
-н: Mohamad Nasir, Nur Fatin Atiqah, зэрэг
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The 10 Golden Rules of Customer Service : & the Story of the $6,000 Egg /
-н: Duncan, Todd, author, зэрэг
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Customer service /
-н: 211966 Carter, Wendy
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Quality customer service for front line staff /
-н: 346261 Martin, William B.
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Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
-н: Zainuddin, Anizah, зэрэг
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