Business process management and the balanced scorecard : using processes as strategic drivers /

36

Bibliographic Details
Main Author: Smith, Ralph F., 1953-
Format:
Published: Hoboken, NJ : John Wiley & Sons, 2007
Subjects:
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author Smith, Ralph F., 1953-
author_facet Smith, Ralph F., 1953-
author_sort Smith, Ralph F., 1953-
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description 36
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id KOHA-OAI-TEST:298696
institution Universiti Teknologi Malaysia - OCEAN
last_indexed 2024-03-05T03:25:33Z
publishDate 2007
publisher Hoboken, NJ : John Wiley & Sons,
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spelling KOHA-OAI-TEST:2986962020-12-19T17:09:52ZBusiness process management and the balanced scorecard : using processes as strategic drivers / Smith, Ralph F., 1953- Hoboken, NJ : John Wiley & Sons, 200736PSZJBLWorkflowBenchmarking (Management)PerformanceStrategic planningURN:ISBN:9780470047460 (hbk.)URN:ISBN:0470047461 (hbk.)
spellingShingle Workflow
Benchmarking (Management)
Performance
Strategic planning
Smith, Ralph F., 1953-
Business process management and the balanced scorecard : using processes as strategic drivers /
title Business process management and the balanced scorecard : using processes as strategic drivers /
title_full Business process management and the balanced scorecard : using processes as strategic drivers /
title_fullStr Business process management and the balanced scorecard : using processes as strategic drivers /
title_full_unstemmed Business process management and the balanced scorecard : using processes as strategic drivers /
title_short Business process management and the balanced scorecard : using processes as strategic drivers /
title_sort business process management and the balanced scorecard using processes as strategic drivers
topic Workflow
Benchmarking (Management)
Performance
Strategic planning
work_keys_str_mv AT smithralphf1953 businessprocessmanagementandthebalancedscorecardusingprocessesasstrategicdrivers