Using IFMA'S standardized facility management customer satisfaction questionnaire

Using IFMA'S standardized facility management customer satisfaction questionnaire

22

Bibliographic Details
Main Author:	International Facility Management Association
Format:
Language:	eng
Published:	Texas : International Facility Managemant Association, 1999
Subjects:	Facility management Consumer satisfaction

Similar Items

Analysis of Service Quality, Promotion, and Facilities on Customer Satisfaction
by: Kurnia Nur Hudzaifah, et al.
Published: (2023-04-01)

Quality facility management : a marketing and customer service approach /
by: 227998 Friday, Stormy, et al.
Published: (1995)

Facility management practices
by: International Facility Management Association
Published: (1996)

European benchmarks : International Facility Management Association, /
by: International Facility Management Association
Published: (2001)

Space and project management benchmarks /
by: International Facility Management Association
Published: (2007)

A model for the relationship between use satisfaction of healthcare facilities management and core healtcare business
by: Amankwah, Oti
Published: (2023)

Project management benchmarks /
by: 5295 International Facility Management Association
Published: (2002)

Operations and maintenance : an IFMA competency-based course /
by: 342967 Hodges, Christopher P.
Published: (2005)

Distributed work /
by: International Facility Management Association
Published: (2009)

The CFM exam review course : manual /
by: International Facility Management Association
Published: (2007)

Customer satisfaction on services and facilities rendered by Johor Port Berhad / Zuraimi Abdul Aziz
by: Abdul Aziz, Zuraimi
Published: (2003)

Measuring and managing customer satisfaction : going for the gold /
by: 307855 Kessler, Sheila
Published: (1996)

Facility management systems : improving building services /
by: Seminar on Facility Management Systems : Improving Building Services (1992 : Singapore)
Published: (1992)

Measuring customer satisfaction : a guide to managing quality customer service /
by: 211530 Gerson, Richard F.
Published: (1993)

Tahap kepuasan pelajar terhadap fasiliti pembelajaran bagi kampus sementara : kajian kes : Bangunan Yayasan Selangor di Kampung Baru, Kuala Lumpur /
by: 329377 Hairulhidayah Salikin, et al.
Published: (2009)

Tahap kepuasan pelanggan terhadap pengurusan fasiliti di tempat kerja /
by: 305847 Mohd. Al Azmi Md. Nor, et al.
Published: (2009)

Kajian tahap kepuasan pengguna terhadap fasiliti bilik dan dewan kuliah di UTM /
by: Safira Nabilla Muhammad Muhir, 1993-, author, et al.
Published: (2016)

Kajian tahap kepuasan pengguna terhadap fasiliti bilik dan dewan kuliah di UTM [electronic resource] /
by: Safira Nabilla Muhammad Muhir, 1993-
Published: (2016)

Pandangan pengguna terhadap perkhidmatan fasiliti di taman rekreasi awam serta penambahbaikan perkhidmatan melalui kaedah penyumberan luar [electronic resource] /
by: 375491 Md. Najib Md. Wahed, et al.
Published: (2009)

Kepuasan pelanggan dalaman terhadap fasiliti fizikal dan perkhidmatan di kompleks sukan UTM [electronic resource] /
by: Siti Sarah Mohd. Azlan, 1985-, et al.
Published: (2009)

Kajian ke atas tahap kepuasan pelanggan terhadap fasiliti ruang pembelajaran di institusi pengajian tinggi awam /
by: 455401 Nasyairi Mat Nasir
Published: (2005)

Kajian tahap kepuasan pengguna terhadap pengurusan fasiliti di bangunan pejabat : kes kajian : Ibu Pejabat Polis Daerah Batu Pahat /
by: 246661 Ramesh Nagayah
Published: (2004)

Pandangan pengguna terhadap perkhidmatan fasiliti di taman rekreasi awam serta penambahbaikan perkhidmatan melalui kaedah penyumberan luar /
by: 375491 Md. Najib Md. Wahed, et al.
Published: (2009)

Kepuasan pelanggan dalaman terhadap fasiliti fizikal dan perkhidmatan di kompleks sukan UTM /
by: Siti Sarah Mohd. Azlan, 1985-, et al.
Published: (2009)

Pengukuran prestasi perkhidmatan fasiliti menggunakan kaedah kepuasan pelanggan kajian kes : Pejabat Harta Bina, Universiti Teknologi Malaysia /
by: 328607 Wan Ahmad Hisyamuddin Wan Mustaffa Kamal, et al.
Published: (2009)

Tahap kepuasan pelanggan dalaman terhadap pengurusan fasiliti persekitaran dalam pejabat /
by: 338635 Wan Siti Saleha Wan Jaafar, et al.
Published: (2008)

How to measure customer satisfaction /
by: Hill, Nigel, 1952-, et al.
Published: (2003)

Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley /
by: 207321 Faizah Abu Bakar, et al.
Published: (2008)

Customer satisfaction measurement and management : using the voice of the costomer /
by: Naumann, Earl, 1946-, et al.
Published: (1995)

101 ways to boost customer satisfaction /
by: 383845 Foster, Timothy R. V.
Published: (1997)

Management : an approach to customer expectations /
by: 322127 Allen, Gemmy S., et al.
Published: (2013)

Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
by: 332788 Vavra, Terry G.
Published: (1997)

Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research /
by: Allen, Derek R., 1959-, et al.
Published: (2000)

Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley [compact disc] /
by: 207321 Faizah Abu Bakar, et al.
Published: (2008)

The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek
by: Malek, Haqimi
Published: (2009)

The value network : integrating the five critical processes that create customer satisfaction /
by: 430965 De Rose, Louis J.
Published: (1994)

Examination on determinants of customer satisfaction in student food services /
by: Muhammad Zafir Mohd. Wazir, 1993-, author 610747, et al.
Published: (2017)

Examination on determinants of customer satisfaction in student food services /
by: Muhammad Zafir Mohd. Wazir, 1993-, author 610747
Published: (2017)

Operations and maintenance benchmarks
by: International Facility Management Association
Published: (2009)

Customer satisfaction and service quality challenges and issues in Malaysia /
by: Mohd. Effandi Yusoff author, et al.
Published: (2008)