Total quality service : principles, practices and implementation /

36

Bibliographic Details
Main Author: Stamatis, D. H. (Dean H.)
Format:
Published: Boca Raton, F.L. : St. Lucie Press, 1996
Subjects:
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author Stamatis, D. H. (Dean H.)
author_facet Stamatis, D. H. (Dean H.)
author_sort Stamatis, D. H. (Dean H.)
collection OCEAN
description 36
first_indexed 2024-03-05T03:26:38Z
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id KOHA-OAI-TEST:299063
institution Universiti Teknologi Malaysia - OCEAN
last_indexed 2024-03-05T03:26:38Z
publishDate 1996
publisher Boca Raton, F.L. : St. Lucie Press,
record_format dspace
spelling KOHA-OAI-TEST:2990632020-12-19T17:09:53ZTotal quality service : principles, practices and implementation / Stamatis, D. H. (Dean H.) Boca Raton, F.L. : St. Lucie Press,199636PSZJBLCustomer servicesURN:ISBN:1884015832
spellingShingle Customer services
Stamatis, D. H. (Dean H.)
Total quality service : principles, practices and implementation /
title Total quality service : principles, practices and implementation /
title_full Total quality service : principles, practices and implementation /
title_fullStr Total quality service : principles, practices and implementation /
title_full_unstemmed Total quality service : principles, practices and implementation /
title_short Total quality service : principles, practices and implementation /
title_sort total quality service principles practices and implementation
topic Customer services
work_keys_str_mv AT stamatisdhdeanh totalqualityserviceprinciplespracticesandimplementation