Total quality service : principles, practices and implementation /
36
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Boca Raton, F.L. : St. Lucie Press,
1996
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_version_ | 1826416183059939328 |
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author | Stamatis, D. H. (Dean H.) |
author_facet | Stamatis, D. H. (Dean H.) |
author_sort | Stamatis, D. H. (Dean H.) |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-05T03:26:38Z |
format | |
id | KOHA-OAI-TEST:299063 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-05T03:26:38Z |
publishDate | 1996 |
publisher | Boca Raton, F.L. : St. Lucie Press, |
record_format | dspace |
spelling | KOHA-OAI-TEST:2990632020-12-19T17:09:53ZTotal quality service : principles, practices and implementation / Stamatis, D. H. (Dean H.) Boca Raton, F.L. : St. Lucie Press,199636PSZJBLCustomer servicesURN:ISBN:1884015832 |
spellingShingle | Customer services Stamatis, D. H. (Dean H.) Total quality service : principles, practices and implementation / |
title | Total quality service : principles, practices and implementation / |
title_full | Total quality service : principles, practices and implementation / |
title_fullStr | Total quality service : principles, practices and implementation / |
title_full_unstemmed | Total quality service : principles, practices and implementation / |
title_short | Total quality service : principles, practices and implementation / |
title_sort | total quality service principles practices and implementation |
topic | Customer services |
work_keys_str_mv | AT stamatisdhdeanh totalqualityserviceprinciplespracticesandimplementation |