264245 Bethel, W. (1995). 10 steps to connecting with your customers: Communication skills for selling your products, services and ideas. Chicago, Il. : Darthell.
Citação do estilo Chicago (17ª ed.)264245 Bethel, William. 10 Steps to Connecting with Your Customers: Communication Skills for Selling Your Products, Services and Ideas. Chicago, Il. : Darthell, 1995.
Citação MLA (9ª ed.)264245 Bethel, William. 10 Steps to Connecting with Your Customers: Communication Skills for Selling Your Products, Services and Ideas. Chicago, Il. : Darthell, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.