Kualiti perkhidamatan dari perspektif pelanggan : satu kajian di bahagian keselamatan UTM, Skudai, Johor /

Kualiti perkhidamatan dari perspektif pelanggan : satu kajian di bahagian keselamatan UTM, Skudai, Johor /

Project Paper (Sarjana Muda Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2006

Bibliographic Details
Main Authors: 326442 Lim, Meei Horng, Hoo, Yuen Cheng, Malia Mohamed
Format:
Language:may
Published: Skudai : Universiti Teknologi Malaysia, 2006
Subjects:
Customer services
Customer relations
Total quality management
Description
Summary:Project Paper (Sarjana Muda Sains (Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2006

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