The ten demandments : rules to live by in the age of the demanding consumer /

The ten demandments : rules to live by in the age of the demanding consumer /

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Detalhes bibliográficos
Principais autores: 350192 Mooney, Kelly, Bergheim, Laura, 1962-
Formato:
Idioma:eng
Publicado em: New York : McGraw-Hill, 2002
Assuntos:
Customer relations
Customer services
Customer loyalty
Consumer satisfaction
Descrição
Resumo:36

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