Customer service : building successful skills for the twenty-first century /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
New York : McGraw-Hill/Irwin,
2005
|
| Subjects: |
| _version_ | 1826417110756098048 |
|---|---|
| author | 212468 Lucas, Robert W. |
| author_facet | 212468 Lucas, Robert W. |
| author_sort | 212468 Lucas, Robert W. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T03:40:46Z |
| format | |
| id | KOHA-OAI-TEST:303774 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T03:40:46Z |
| publishDate | 2005 |
| publisher | New York : McGraw-Hill/Irwin, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3037742020-12-19T17:10:06ZCustomer service : building successful skills for the twenty-first century / 212468 Lucas, Robert W. New York : McGraw-Hill/Irwin,2005eng36PSZJBLCustomer servicesURN:ISBN:0072938056 (pbk.) |
| spellingShingle | Customer services 212468 Lucas, Robert W. Customer service : building successful skills for the twenty-first century / |
| title | Customer service : building successful skills for the twenty-first century / |
| title_full | Customer service : building successful skills for the twenty-first century / |
| title_fullStr | Customer service : building successful skills for the twenty-first century / |
| title_full_unstemmed | Customer service : building successful skills for the twenty-first century / |
| title_short | Customer service : building successful skills for the twenty-first century / |
| title_sort | customer service building successful skills for the twenty first century |
| topic | Customer services |
| work_keys_str_mv | AT 212468lucasrobertw customerservicebuildingsuccessfulskillsforthetwentyfirstcentury |