Benchmarking staff performance : how staff departments can enhance their value to the customer /

Benchmarking staff performance : how staff departments can enhance their value to the customer /

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Bibliographic Details
Main Author:	373777 Fitz-enz, Jac
Format:
Published:	San Francisco : Jossey-Bass Pub., 1993
Subjects:	Organizational effectiveness Benchmarking (Management) Line and staff organization

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