Service management effectiveness : balancing strategy, organization and human resources, operations and marketing /

Những quyển sách tương tự

• Managing services : marketing, operations, and human resources /
  Bằng: 353156 Lovelock, Christopher H.
  Được phát hành: (1992)
• Managing services : marketing, operations, and human resources
  Bằng: 353156 Lovelock, Christopher H.
  Được phát hành: (1988)
• Service management [electronic resource] : operations, strategy, information technology /
  Bằng: Fitzsimmons, James A. 356085, et al.
  Được phát hành: (2008)
• Organizational change and development in human service organizations /
  Bằng: Bar-Gal, David, et al.
  Được phát hành: (1992)
• Services marketing : people, technology, strategy /
  Bằng: 180977 Lovelock, Christopher, et al.
  Được phát hành: (2004)