Focusing on quality reference service /

Focusing on quality reference service /

99

Bibliographic Details
Main Author:	315188 Bicknell, Tracy
Format:
Subjects:	Reference services (Libraries) Libraries

Similar Items

Chat reference : a guide to live virtual reference services /
by: 389778 Ronan, Jana
Published: (2003)

Evaluation of reference services/
by: Katz, Bill
Published: (1984)

The Librarian and reference service /
by: Rowland, Arthur Ray
Published: (1977)

Ethics and reference services/
by: Katz, Bill, et al.
Published: (1982)

Reference service expertise /
by: Katz, Bill
Published: (1993)

Digital reference service in the new millennium : planning, management, and evaluation /
by: Lankes, R. David, et al.
Published: (2000)

Current problems in reference service/
by: 275608 Galvin Thomas J.
Published: (1971)

Going live : starting and running a virtual reference service /
by: 430066 Coffman, Steve
Published: (2003)

Use of new technology in library reference services /
by: Sinha, Madan Mohan
Published: (2012)

Reference service standards, performance criteria, and evaluation /
by: 457187 Schwartz, Diane G., et al.

Reference services for undergraduate students : four case studies/
by: 413952 Wilkinson, Billy R.
Published: (1972)

The roles of reference librarians : today and tomorrow /
by: Low, Kathleen
Published: (1996)

Performance indicators for reference and information services : round 1 /
by: Cotter, Rosemary, et al.
Published: (1996)

The virtual reference desk : creating a reference future /
by: Lankes, R.David
Published: (2006)

Reference and information services in the 21st century : an introduction /
by: 458224 Cassell, Kay Ann, et al.
Published: (2006)

Reference and information services in the 21st century : an introduction /
by: 458224 Cassell, Kay Ann, et al.
Published: (2009)

Reference sources and services for youth /
by: Harper, Meghan, 1968-
Published: (2011)

Library instruction and reference services/
by: Katz, Bill, et al.
Published: (1984)

Developing a successful service plan /
by: 440166 Pantry, Sheila, et al.
Published: (2000)

Reference and information services : an introduction /
by: Bopp, Richard E., et al.
Published: (2001)

Access services : the convergence of reference and technical services /
by: McCombs, Gillian M.
Published: (1991)

Quality management of reference services in Malaysian public university libraries /
by: 523671 Suzinor Kamaralzaman, et al.

Librarians on the Internet : impact on reference services /
by: Kinder, Robin
Published: (1994)

Working party on performance measures for reference services : first report /
by: Cotter, Rosemary
Published: (1995)

Reference work in the university library/
by: 352555 Stevens, Rolland E., et al.
Published: (1986)

Quantitative evaluation of the reference process /
by: 270740 Kantor, Paul B.

Seeking meaning : a process approach to library and information services /
by: 335866 Kuhlthau, Carol Collier
Published: (2004)

Learn reference work /
by: Gosling, Mary, 1951-
Published: (1999)

More case studies in reference work/
by: 272586 Grogan, Denis Joseph
Published: (1972)

Grogan's case studies in reference work /
by: 230515 Grogan, Denis
Published: (1987)

The librarian as information consultant : transforming reference for the Information Age /
by: 527692 Murphy, Sarah Anne
Published: (2011)

Who calls the shots? : the politics of reference reorganization /
by: 185353 Butcher, Karyle S., et al.

Reference librarianship : notes from the trenches /
by: Anderson, Charles R., 1935-, et al.
Published: (2006)

Basic reference materials : a guide for junior staff in reference libraries
by: Libraries Association, London. Reference, Special and Information Section. Southeastern Group
Published: (1973)

Introduction to reference work /
by: Katz, William A., 1924-
Published: (1987)

Introduction to reference work /
by: Katz, William A., 1924-
Published: (2002)

Introduction to reference work /
by: Katz, William A., 1924-
Published: (1992)

Introduction to reference work /
by: Katz, William A., 1924-
Published: (1974)

A reference-librarian model for computer-aided library instruction /
by: 206641 Binkley, R. David, et al.

Reference work and its tools /
by: 317430 Mukherjee A. K.
Published: (1975)