How to measure customer satisfaction /

類似資料

• Handbook of customer satisfaction and loyalty measurement /
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  出版事項: (2000)
• Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
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• Measuring customer satisfaction : a guide to managing quality customer service /
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• Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley /
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