Managing high-tech services using a CRM strategy /
36
| Main Author: | |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Boca Raton, FL : St. Lucie Press,
2003
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| Subjects: |
| _version_ | 1796711811889758208 |
|---|---|
| author | 209457 Blumberg, Donald F. |
| author_facet | 209457 Blumberg, Donald F. |
| author_sort | 209457 Blumberg, Donald F. |
| collection | OCEAN |
| description | 36 |
| first_indexed | 2024-03-05T04:41:30Z |
| format | |
| id | KOHA-OAI-TEST:324012 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T04:41:30Z |
| publishDate | 2003 |
| publisher | Boca Raton, FL : St. Lucie Press, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3240122020-12-19T17:10:57ZManaging high-tech services using a CRM strategy / 209457 Blumberg, Donald F. Boca Raton, FL : St. Lucie Press,2003eng36PSZKLLCustomer servicesStrategic planningURN:ISBN:1574443461 (hbk.) |
| spellingShingle | Customer services Strategic planning 209457 Blumberg, Donald F. Managing high-tech services using a CRM strategy / |
| title | Managing high-tech services using a CRM strategy / |
| title_full | Managing high-tech services using a CRM strategy / |
| title_fullStr | Managing high-tech services using a CRM strategy / |
| title_full_unstemmed | Managing high-tech services using a CRM strategy / |
| title_short | Managing high-tech services using a CRM strategy / |
| title_sort | managing high tech services using a crm strategy |
| topic | Customer services Strategic planning |
| work_keys_str_mv | AT 209457blumbergdonaldf managinghightechservicesusingacrmstrategy |