Can information technology revitalize your customer service? /
36
Main Authors: | 453075 Ives, Blake, Mason, Richard O. |
---|---|
Format: | |
Subjects: |
Similar Items
-
The customer service solution : managing emotions, trust, and control to win your customer's business /
by: Dasu, Sriram, et al.
Published: ([201) -
Customer tells : delivering world-class customer service by reading your customers' signs and signals /
by: 350566 Seldman, Marty, et al.
Published: (c200) -
Technology and customer service : profitable relationship building /
by: 463337 Timm, Paul R., et al.
Published: (2005) -
Up your service : strategies and action steps to delight your customers now /
by: 268192 Kaufman, Ron
Published: (2000) -
Measuring customer service effectiveness /
by: Cook, Sarah, 1955-
Published: (2004)