The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level /
Thesis (MSc in Transport Planning) - Universiti Teknologi Malaysia, 1996
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Sekudai : UTM,
1996
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| Online Access: | http://www.psz.utm.my/sla/billing/login.asp?mid=16763 |
| _version_ | 1826422473781936128 |
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| author | 183009 Shafie Salleh |
| author_facet | 183009 Shafie Salleh |
| author_sort | 183009 Shafie Salleh |
| collection | OCEAN |
| description | Thesis (MSc in Transport Planning) - Universiti Teknologi Malaysia, 1996 |
| first_indexed | 2024-03-05T05:01:44Z |
| format | |
| id | KOHA-OAI-TEST:330647 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| last_indexed | 2024-03-05T05:01:44Z |
| publishDate | 1996 |
| publisher | Sekudai : UTM, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:3306472020-12-19T17:11:12ZThe attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / 183009 Shafie Salleh Sekudai : UTM,1996Thesis (MSc in Transport Planning) - Universiti Teknologi Malaysia, 199601FABULAirlinesConsumer satisfactionhttp://www.psz.utm.my/sla/billing/login.asp?mid=16763 |
| spellingShingle | Airlines Consumer satisfaction 183009 Shafie Salleh The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title | The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title_full | The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title_fullStr | The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title_full_unstemmed | The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title_short | The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level / |
| title_sort | attributes of passengers service quality of malaysia airlines a study on the impact towards customer satisfaction level |
| topic | Airlines Consumer satisfaction |
| url | http://www.psz.utm.my/sla/billing/login.asp?mid=16763 |
| work_keys_str_mv | AT 183009shafiesalleh theattributesofpassengersservicequalityofmalaysiaairlinesastudyontheimpacttowardscustomersatisfactionlevel AT 183009shafiesalleh attributesofpassengersservicequalityofmalaysiaairlinesastudyontheimpacttowardscustomersatisfactionlevel |