The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level /

The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level /

Thesis (MSc in Transport Planning) - Universiti Teknologi Malaysia, 1996

Bibliographic Details
Main Author:	183009 Shafie Salleh
Format:
Published:	Sekudai : UTM, 1996
Subjects:	Airlines Consumer satisfaction
Online Access:	http://www.psz.utm.my/sla/billing/login.asp?mid=16763

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