Service management : strategy and leadership in service business /

Slični predmeti

• Service management : strategy and leadership in service business /
  od: 209995 Normann, Richard
  Izdano: (2000)
• Management of service businesses in Japan /
  od: Monden, Yasuhiro, 1940-
  Izdano: (c201)
• Service management : the automation of services/
  od: 236136 Collier, David A.
  Izdano: (1985)
• Designing interactive strategy : from value chain to value constellation /
  od: 209995 Normann, Richard, i dr.
  Izdano: (1998)
• Designing interactive strategy : from value chain to value constellation /
  od: 209995 Normann, Richard, i dr.
  Izdano: (1994)