Service management : strategy and leadership in service business /

Ижил төстэй зүйлс

• Service management : strategy and leadership in service business /
  -н: 209995 Normann, Richard
  Хэвлэсэн: (2000)
• Management of service businesses in Japan /
  -н: Monden, Yasuhiro, 1940-
  Хэвлэсэн: (c201)
• Service management : the automation of services/
  -н: 236136 Collier, David A.
  Хэвлэсэн: (1985)
• Designing interactive strategy : from value chain to value constellation /
  -н: 209995 Normann, Richard, зэрэг
  Хэвлэсэн: (1998)
• Designing interactive strategy : from value chain to value constellation /
  -н: 209995 Normann, Richard, зэрэг
  Хэвлэсэн: (1994)