Service management : strategy and leadership in service business /

Схожие документы

• Service management : strategy and leadership in service business /
  по: 209995 Normann, Richard
  Опубликовано: (2000)
• Management of service businesses in Japan /
  по: Monden, Yasuhiro, 1940-
  Опубликовано: (c201)
• Service management : the automation of services/
  по: 236136 Collier, David A.
  Опубликовано: (1985)
• Designing interactive strategy : from value chain to value constellation /
  по: 209995 Normann, Richard, и др.
  Опубликовано: (1998)
• Designing interactive strategy : from value chain to value constellation /
  по: 209995 Normann, Richard, и др.
  Опубликовано: (1994)