Service management : strategy and leadership in service business /

Liknande verk

• Service management : strategy and leadership in service business /
  av: 209995 Normann, Richard
  Publicerad: (2000)
• Management of service businesses in Japan /
  av: Monden, Yasuhiro, 1940-
  Publicerad: (c201)
• Service management : the automation of services/
  av: 236136 Collier, David A.
  Publicerad: (1985)
• Designing interactive strategy : from value chain to value constellation /
  av: 209995 Normann, Richard, et al.
  Publicerad: (1998)
• Designing interactive strategy : from value chain to value constellation /
  av: 209995 Normann, Richard, et al.
  Publicerad: (1994)